Information
Find answers to frequently asked questions about our products and services at JULIAN TOBACCO & VAPE. We are here to provide you with the information you need for a smooth shopping experience. Explore our FAQs to learn more about our offerings and policies.
Frequently asked questions
We’ve compiled a list of frequently asked questions to assist you. If you can't find the answer you're looking for, please don't hesitate to contact us directly. We're always here to help!
Which vape device or starter kit is best for beginners?
We offer a variety of beginner-friendly vape devices and starter kits. Our staff can help you choose the best option based on your preferences.
What nicotine strength should I choose?
The appropriate nicotine strength depends on your smoking habits. We can provide guidance on selecting the right nicotine level for your needs.
What tobacco products or cigars do you recommend for good quality and value?
We carry a selection of high-quality tobacco products and cigars at various price points. Our team can assist you in finding options that match your preferences and budget.
Do you offer any special deals, discounts, or a loyalty program for your regular customers?
Yes — we offer special deals and discounts for our regular customers. We run weekly promotions on popular vape devices, e-liquids, and tobacco products. Customers can also enjoy bundle offers and seasonal discounts.
What e-liquid flavors are most popular right now?
Popular e-liquid flavors vary, but our staff can provide you with up-to-date recommendations based on current trends and customer preferences.
Do you have disposable vapes or refillable devices in stock?
Yes, we stock both disposable vapes and refillable devices. Our inventory includes a variety of options to suit different vaping styles.
Are there any specific rules or things people need to know before they can buy tobacco or vape products from you, like age limits or needing an ID?
Customers must be 21 years or older to purchase tobacco or vape products. We require a valid government-issued ID to verify age.
What payment methods do you accept at the shop?
We accept multiple payment options for your convenience, including: Cash, Debit & Credit Cards, Mobile Payments (Apple Pay / Google Pay) and Gift Cards (if available in-store)
Still have questions?
If you have any questions that aren't answered here, feel free to reach out to us. We're happy to help!